The truth is we are not the biggest store around. And probably we will never be. But honestly speaking we couldn't care less. As a matter of fact we perceive it as our advantage. We strongly believe it helps us to treat each and every single Customer just like he would be our regular walk-in Customer to our brick-and-mortar, mom-and-pop store just around the corner.
We want to get a chance to know our Customers and build relationships in a way it is impossible to achieve as a corporate. You just can't take a personal care of your Client as a big company and we are proud our Customer Service is top-notch, available 24/7 through email, phone, live chat and social media.
Who We Are
Alright, but who we actually are? Since we are still in growth and development phase we are currently not very big, but passionate group of few people. We have James in Marketing & Research usually supported by Damian, so all you see in our ads and what's available inside the store is thanks to him.
Our second department is Customer Service & Shipping led by Mary, they can solve literally everything. At the end there is me, Damian, the founder of Kreative Hedgehog and my task is to make everyone happy. And by that I mean ordering pizza and stuff. And if anything went wrong it was most likely me who messed it up at first place so please be easygoing with our support team.
The Happy Dance
By this long introduction we would like to invite you to our store, go and discover, dive into categories and single products. All of them are checked and analyzed beforehand, that's the reason we can back them with our guarantees and free shipping. We truly hope you will find what you've been looking for.
And yes - we actually do the happy dance every time we got a new Customer. Because that means we are doing something well and as a result we can bring even more value by introducing new amazing products and help those in need :) right, let's rock!